Thank you for shopping at The Decor Souk. We are committed to delivering your orders promptly and efficiently. This shipping policy outlines our shipping procedures, rates, and delivery times.

1. Order Processing

1.1 Processing Time: Orders are typically processed and shipped within 2 business days after payment confirmation. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

1.2 Order Confirmation: Once your order has been processed, you will receive an email confirmation with your order details and tracking information, if applicable.

2. Shipping Methods and Rates

2.1 Shipping Options: We offer the following shipping options for domestic and international orders:

• • Standard Shipping
• • Expedited Shipping
• • International Shipping (additional charges may apply)

2.2 Shipping Rates: Shipping rates are calculated based on the weight, dimensions, and destination of your order. Shipping charges will be displayed at checkout before you complete your purchase.

3. Estimated Delivery Times

3.1 Domestic Orders: Estimated delivery times for domestic orders are typically 7 to 10 business days from the date of shipment, depending on the shipping method selected.

3.2 International Orders: Estimated delivery times for international orders vary depending on the destination country and shipping method chosen. Delivery times may range from 15 to 20 business days from the date of shipment.

4. Order Tracking

4.1 Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and whereabouts of your package through our shipping carrier's website.

5. Shipping Restrictions

5.1 International Restrictions: Some products may be subject to international shipping restrictions due to import/export regulations or shipping carrier limitations. We apologize for any inconvenience this may cause.

6. Shipping Address Accuracy

6.1 Address Verification: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or undeliverable addresses provided by the customer.

7. Contact Us

If you have any questions or concerns about our shipping policy or your order's status, please contact us at: contact@thedecorsouk.com